Communicating with Patients about COVID-19
Your overall health and wellness has always been our highest priority. We appreciate the growing concern with COVID-19 within our communities. After evaluating the most current information and reviewing all published guidelines, we remain confident in our ability to provide dental care in a safe and healthy environment at Dental Associates of Lake Mills, Inc.
We are implementing the following additional precautions and recommendations to our patients and team members in light of COVID-19.
1. We recommend any patient stay home if they are experiencing COVID-19 symptoms.
Use your best judgment. If you are sick, we will help you reschedule. If you are uncertain, please call our office prior to your appointment.
If you attend your appointment and would feel most comfortable in a private room prior to the start of your appointment, please let us know and we will do our best to accommodate your request.
2. We will maintain a clean and safe environment and continue to comply with OSHA and CDC infection control guidelines.
We have standard protocols in place to disinfect all surfaces and patient contact areas. We sterilize or safely dispose of all instruments and products used during patient care. We utilize personal protective equipment (e.g. masks, gloves, safety glasses) to keep you and team members safe.
We have reviewed the procedures for proper hand hygiene, reinforced their importance, and encouraged accountability between team members.
We have expanded and increased the frequency of cleaning and disinfection of all common areas and facilities.
We have temporarily removed items that pose a risk for cross-contamination (e.g. magazines, toys, and books) from our common areas.
3. We support a healthy work environment for our employees.
We have requested our team to not be present at our office if they are experiencing symptoms. To support our team in this effort, we are providing two weeks of additional paid sick leave to all team members.
We are closely monitoring updates from the Centers for Disease Control, the World Health Organization and the American Dental Association and will continue to seek guidance from these agencies and local public health officials. With new information, we will make the necessary adjustments to our operations and will keep you informed of any changes.
Thank you for your continued trust and confidence in the care you receive at Dental Associates of Lake Mills, Inc. If you have questions or concerns, please get in touch. We’re in this together and here to help!
Copyright © 2020 Wisconsin Dental Association. All rights reserved.
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Serving Lake Mills, Marshall and Surrounding Area
Dental Associates of Lake Mills is committed to creating a friendly and modern dental environment. New patients are always welcome
Our Team includes experienced professionals, led by Dr. Jaclyn L. Benish, and Dr. Matt Senn. We each share the belief that our care should be comprehensive and courteous – responding fully to your individual needs and preferences.
Our Dental Team includes dental assistants, supporting our warm and friendly environment. Our office receptionists greet each and every patient, and make every attempt to schedule appointments that accommodate your personal schedule. They are also at your service to explain and facilitate insurance and financial arrangements. We are happy to submit your dental claims to your dental insurance provider. With the many plans available we have noticed that some have restrictions that do not allow us to submit on your behalf.
We would love to have you schedule with our office but do not want you to be burdened with unnecessary charges. We ask that you please call the 800 number on the back of your card to make sure you do not have a policy that limits you from selecting a provider of your choice.
The licensed and state certified hygienists are there to assist you in the best possible preventative oral care.
And our team’s commitment extends beyond your office visits. We stay in touch by sharing information about our office and ways you can improve the personal care of your teeth.